"Property need upgraded, pool not open, room thermostat didn't work,stayed at 74 degrees..hotel never offered a room upgrade at checking."

"Valet and luggage service was excellent. Check-in was quick and easy. Food choices on "The Row" were great. Minor complaints are: need more places to hang towels. There was no place for a hand towel and only 1 hook for bath towels. If new towels were provided daily this wouldn't be an issue but their policy is to changetowels and linen every 3 days. Also the shower was very dark due to to only lights being over the sink/mirror."

"The room ac doesn’t not function or circulate too good"

"Everything was amazing. Just the sofa was a little dusty."

"The only thing we were disappointed about was the shops, we would have liked a more up-scale shop with nice jewelry, clothes, etc."