"Super comfy bed and great room just lacked some care in cleaning of the bathroom."

"Fire alarm taped off and wrapped in plastic, obviously not working, No plugs in bathroom basin and bath. Poor water pressure in shower and difficult to get hot water. We went to reception to get new towels but they didn't have any as they had not had a delivery from the laundry and we had to go back later. Towels very old and hard. This hotel has the potential to be good and is in a prime location. We are currently staying in another Accor facility in Port Douglas which is superb and exactly the...

"👍"

"Beautiful pool. Not great internet"

"Enjoyed the spa bath on the balcony and location was perfect"

"They rang us and asked a lounge coushin was , how would we of ever fitted that in our bags I don't know."