"First hotel I’ve stayed in that does not make your bed or change the towels top up toilet roll etc at all unless you go to ask at reception. For me this is a basic requirement of a hotel. The room felt damp for the entire stay. Noisey from wildlife through the night as bathroom window is mesh. Would I stay again- NOT A CHANCE"

"The property is at a prime position in Cairns - walking distance to all attractions, but!!! It desperately needs an update to its 1980’s rooms! Bed was rock hard and furniture old, scraped, marked and tired. Staff are rude and not helpful. Will NEVER stay there again"

"Room was very tired, mattress hard, bath shower extremely slippery so great care had to be taken whilst showering.This was my third stay there ,but wont be staying at Mantra Trilogy again."

"At first we were put in a room that should never be offered to anyone that pays to stay here it was filthy old and falling apart.... No one who pays for apartment/hotel should ever be put in a room like this. I was very surprised with this. However I went to reception and they were absolutely helpful and put us in a better and cleaner room, the rest of our stay was absolutely perfect we loved it!! Just one suggestion that the ceiling fans should be cleaned they were all coated in thick dust....

"Lovely swim out room was very clean. Could use some updating though."

"Great location close to everything! We love it"