"Honestly, I don't understand how this hotel is rated so highly or considered "great for families." From the moment we arrived, the experience was disappointing. As we stood waiting to check in, the receptionist got into a verbal altercation with another guest. That was our first impression of the hotel, and unfortunately, things only got worse. When we got to our room, we found visible mold covering the bathroom ceiling. I couldn't believe they would put guests in a room with such an obvious...

"The common areas are a little out dated. But the bedroom was fine. The pool was spotless."

"I can’t even explain what is terrible about this place. I am lost for words!"