Find all hotels by Independent in Grantville, PA

"If you like cold showers and no hot water, then this place is for you!! When I checked in, the manager said they had just finished repairs to the water heating system and we should have hot water soon. Not! He then said if I did not have by my morning shower that he would allow me to shower in a vacant room. The next morning, no hot water!! Go to the office with my request, the person at the desk said he had no knowledge of this. So, I started my day with no shower. I feel I should receive at least a 50% refund of my payment, but I’m sure that will never happen. "

"When we were in the toilet was not attached to the floor, door handle was coming undone in the bathroom"

"I always l loved Hampton especially after staying at the Courtyard Marriott for a week prior to this stay. But anyways, my only complaint was how Tiny and old our shower was. I am a tall guy, wish my shower new that. Seemed like the whole 3rd floor was in need of updating.Can't speak for whole building. Everything else was great. I will ask for an updated room next time. "

"Quiet hours are nice for those traveling for work, good breakfast. I got postponed and was anticipating arriving after midnight to check in. I messaged them through Expedia and they had a quick and friendly response. (Late check in was no problem) Gentlemen at the counter that night was very nice. Rooms show some wear, but beds are comfortable and everything is very clean. "

"its the best"

"Easy check in. Very comfy bed."

"The room was very dirty and smelled very musty. I did not notice the condition of the pull out sofa until it was too late. If we had not arrived so late and needed to get to bed quickly, we would’ve asked for a room change. There were pieces of food on the sofa bed and underneath the mattress when I lifted the corner to place the fitted sheet on. Once the sofa bed was open, you could see all be filth under it as well. The furniture is not heavy and it’s easy to side over and clean underneath. Very lazy cleaning job. "

"I did not utilize these"

"Clean room"