Search Resorts in Grand Case

"Everyone was friendly and the property is in a good location."

"Staff was amazing! Always helpful and cheerful. The running shuttle was a great perk! The property is beautiful and the restaurants were wonderful!"

"I loved the property the rooms were beautiful and gave a lot of amenities. I will book again."

"It was relaxing and steps from beach. The restaurant was steps away along with nightlife."

"The hotel was super clean and the grounds were beautiful… very well taken care of. Housekeeping only comes once during your stay (on Mondays) While we would have preferred daily the hotel is more than happy to provide you with anything that you need in the meantime. We had a minor issue with a bad sewage smell, that was in the hallway outside our room. The manager took the time to address it, provide a timeline and did improve the situation, which we greatly appreciated. The location is great, but you will definitely need to rent a car to get around. Also, be careful driving up…there are some major potholes on the road leading to the hotel (not the hotels fault, just a heads up) All in all, we were really happy with our stay. The service was excellent, everyone was so kind, and we’d definitely come back. Highly recommend!"

"Went during the slow season and everything was great. "

"The staff is exceptionally good as well as the food and accommodations "

"Property was gorgeous, food at the restaurants we tried was amazing and the staff was super friendly! Only two complaints I have are, there is no ATM on the property and the one that is within walking distance charges a fee of $10 every time you need to use it (and you will need to use it a lot if you don’t rent a car because the taxis only take cash.) My second complaint being the guests from the other side (Maho) kept trying to sneak over and use our amenities because there is no separation between the two resorts. Security was always kicking someone out of our designated pools. Other than that, my trip was AMAZING! Would definitely book again."

"Everything was great but some of the staff members were very rude and at first my group thought that they were just doing it to us but turns out everyone we spoke to vacationing there said the same thing!"