Find all hotels by Santos in Granada

"The hotel was wonderful and the staff were friendly and helpful. "

"Air conditioning excellent in the room. Breakfast excellent "

"The hotel is in a great location, room is beautiful and the staff is fantastic… especially Christopher and Michelle!!! I definitely recommend "

"We were so lucky to have found this place. I can not say enough good things about the facilities and staff. Thank you for providing such a wonderful experience!"

"This hotel is not worth the trouble. After booking I contacted them through WhatsApp. We confirmed my room and some excursions they would set up. When I arrived they gave me a room next to the pool that looked nothing like the pictures. The first floor was loud with booming music that made it sound like one of the cheap shoe stores in Managua. Someone at the pool was playing different music thst was even louder so I asked to be moved. They moved me to the third floor and you could still hear the music, quieter but still to loud if you wanted to sleep before 10pm when they turned it off. That room had a bed and a bed table but no other furniture and the only window looked into someone else's patio. The entire week I was there I had no hot water. I didn't receive instructions for my excursion so I tried contacting them several times. The night before I still hadn't received instructions for where to meet at 6:30am so I went to the front desk and asked. They had no record of my reservations. I showed them my WhatsApp messages and they said there was nothing they could do. I threatened to cancel my stay and find a different hotel so they booked something last minute. I did change all of my other excursions to other companies. You do not get what is pictured online. All totaled it was a very poor experience and not worth the premium they charge. I met other travelers that were staying at smaller, much nicer hotels nearby and paying much less. "

"Beautiful, well kept property. Conveniently located in the historic center, yet peaceful and quiet with rooms around the inner courtyards. Many nice restaurants nearby."

"Lovely quiet location across from the beach easy walk into town "

"Location was good. A few blocks off the beaten path, and kind of a rough looking area, but don't worry. Locals are very friendly. Pool was nice and cool and clean. Shared kitchen was a plus. Room got really hot since AC was only in one portion of the unit. Staff is friendly and place is good for the price. Lots of international clientele. Helps a lot that we are fluent Spanish speakers, don't think much English is spoken "

"I had a fantastic stay at this property. My room was spacious and clean. And the entire staff were all pleasant and extremely helpful with answering my questions and assisting with scheduling airport transfers and excursions!!! The location is amazing as well as it's only a few minutes walk from the city center!! "