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Pousada Viena

3.0 star property
Pousada with free breakfast, a quick walk to Gramado Covered Street

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Photo gallery for Pousada Viena

Reception
Free daily buffet breakfast
Front of property
Cafe
Deluxe Double or Twin Room | 1 bedroom, minibar, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, minibar, desk, blackout drapes

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room

1 bedroom, minibar, desk, blackout drapes

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha) | Television

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, minibar, desk, blackout drapes

Deluxe Triple Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Map
Rua Arthur Zwestch, 70, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Covered Street - 3 min walk - 0.3 km
  • Santa Claus Village - 5 min walk - 0.4 km
  • Gramado Central Avenue - 6 min walk - 0.5 km
  • Mini Mundo - 16 min walk - 1.4 km
  • Black Lake Park - 3 min drive - 2.2 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 114 min drive

Restaurants

  • ‪Casa da Velha Bruxa - ‬5 min walk
  • ‪Johnny Rockets - ‬4 min walk
  • ‪Brûlée Bistrô - ‬4 min walk
  • ‪Bistrot Pastasciutta - ‬5 min walk
  • ‪Royal Trudel Romanian Pastry - ‬4 min walk

About this property

Pousada Viena

Pousada remodeled in 2020 and located near Gramado Covered Street
Located close to Santa Claus Village and Mini Mundo, Pousada Viena provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. In addition to a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and luggage storage
  • A reception hall, a porter/bellhop, and tour/ticket assistance
Room features
All guestrooms at Pousada Viena include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Baby baths and free infant beds
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BRL 450.00 per vehicle (one-way, maximum occupancy 04)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pousada Viena Gramado
Viena Gramado
Pousada Viena Gramado Brazil
Pousada Viena Gramado
Pousada Viena Pousada (Brazil)
Pousada Viena Pousada (Brazil) Gramado

Frequently asked questions

Is Pousada Viena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pousada Viena?

Self parking and valet parking are free at this property.

What time is check-in at Pousada Viena?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pousada Viena?

Check-out is at noon.

Does Pousada Viena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 450.00 per vehicle applies.

Where is Pousada Viena located?

Located in Gramado City Centre, this pousada is within a 5-minute walk of Gramado Covered Street and Santa Claus Village. Mini Mundo and Black Lake Park are also within 2 mi (3 km).

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Pousada Viena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 170 reviews
Rating 8 - Good. 53 out of 170 reviews
Rating 6 - Okay. 7 out of 170 reviews
Rating 4 - Poor. 1 out of 170 reviews
Rating 2 - Terrible. 0 out of 170 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Fomos muito bem recebidos, a pousada é muito bem localizada e nós serviu muito bem.
Stayed 3 nights in Feb 2025

10/10

Minha experiência na Pousada Viena foi muito boa. Atendimento e simpatia de todos funcionários excelente , café da manhã gostoso, sempre tinha um bolo diferente. O quarto era pequeno , porém aconchegante. Tinha lugares para colocar as coisas como : cabides, suporte para pendurar roupas, armário, lugar p colocar malas, roupas de cama limpinhas, limpeza todos os dias, O banheiro grande e confortável c armário acima da pia p colocar as coisas e penduradores de roupas. Localização excelente pertinho da Borges de Medeiros.
Stayed 7 nights in Jan 2025

10/10

Stayed 3 nights in Jan 2025

8/10

Muy amables la gente de recepción, nos atendieron en todas las necesidades
Stayed 1 night in Jan 2025

8/10

Otima localizacao no centro, permote fazer tudo a pé. 4 vagas de estacionamento apenas, cafe da manhã de boa qualidade e tudo feito na própria cozinha, mas poucas mesas e precisa fazer rodízio para o café. Acessibilidade deixa desejar.
Stayed 6 nights in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Receptividade incrível, quarto confortável, café da manhã ok (poderia ter mais frutas).
Stayed 4 nights in Dec 2024

10/10

Excelente
Stayed 5 nights in Dec 2024

10/10

Stayed 2 nights in Nov 2024

8/10

Stayed 1 night in Sep 2024

8/10

Infelizmente sem elevador e estacionamento precário, mas ótimo atendimento
Stayed 3 nights in Sep 2024

10/10

Stayed 1 night in Aug 2024

10/10

Muito prazerosa
Stayed 4 nights in Aug 2024

8/10

Stayed 4 nights in Jul 2024

10/10

Stayed 1 night in Jul 2024

10/10

Foi tudo ótimo, atendimento nota 10, limpeza, organização, seriedade! Com certeza retornarei!
Stayed 1 night in Jul 2024

8/10

Confortável, recomendo!
Stayed 3 nights in Apr 2024

10/10

Stayed 1 night in Jul 2024

8/10

Stayed 1 night in Jun 2024

10/10

Pousada aconchegante, cama confortável, limpeza impecável, café da manhã variado e com reposição, funcionários prestativos e boa localização.
Stayed 4 nights in Jun 2024

10/10

Stayed 1 night in Apr 2024

10/10

Otima
Stayed 3 nights in Mar 2024

10/10

Stayed 4 nights in Mar 2024

10/10

Muito agradável a Pousada. Ótima localização! Poderia ter um espaço maior no café da manhã. No geral gostei muito da estada!!
Stayed 1 night in Dec 2023

10/10

Pousada muito boa, café da manhã excelente, proximo da rua coberta e de todas as atrações do centro da cidade.Atendimento muito bom, quartos excelentes.
Stayed 5 nights in Nov 2023