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4/10 سيّئ
Benjamin
14 July 2026
Disliked: Staff & service, amenities, property conditions & facilities
So. This review only refers to the hotel. Schluchsee and the surrounding area is amazing and I absolutely recommend the restaurant Seehof in Schluchsee, although they also have service issues. The hotel is by far not as nice and comfortable as advertised in the pictures and on Expedia as a whole. The rooms are quite frankly a catastrophe in this price segment; no amenities except for a fridge, no AC, no ceiling fan, not even a water boiler. The only cool feature in the entire hotel is the 24 hour coffee machine, which was also a life saver. The hotel itself is in semi bad shape. Very poorly maintained and you can see it, especially regarding all the wood construction on the balconies. The staff is nice, but not particularly service oriented, or competent. The breakfast, at least included, has a good selection. But again the execution is very poor in comparison to the hotel's price. Overall that is the core issue; for 100 Francs less a night, all that would have been acceptable. But for almost 250 Francs a night, it is heavily overpriced. On top of that the whole infrastructure is everything but family friendly. Absolutely no recommendation from my side. I cannot explain all the good reviews on Expedia.
Benjamin
Stayed 2 nights in Jul 2026
