البحث عن فنادق في جراس باي، في بروفيدينسياليس

"I feel like everybody who worked at this resort wished they worked anywhere else. Never helpful, we asked the front desk for towels or umbrellas or other help and always felt like we were a bother. Basic amenities like a simple bottle of water weren’t available and the gift shop with expensive water closed at 6. Frankly skip this spot"

"Beautiful adult, clean, friendly staff place. No complaints"

"The staff was amazing!!! They made everyone feel like a VIP. The hotel is located in an area of grace bay that is easily accessible to small shops, coffee, etc The amenities are great and the poolside and beach staff are amazing. A shout out to Jameson who made us feel so welcomed, kept our drinks and food flowing and always made sure we were well taken care of. The buffet breakfast was great as well. The rooms were spacious and well equipped. Definitely great for families."

"There were a few pleasant staff members, but overall, the service and experience were extremely disappointing. The cost of this resort does not justify the experience or level of service we received. We encountered numerous issues during our stay, including extremely loud and leaking AC, a malfunctioning screen door, water dripping from the ceiling, an unpleasant bathroom odour, no hair conditioner, and a sticky, dirty hair dryer. The robes were stained and worn, and we were only given one robe...

"The rooms were a bit outdated, but I would still stay here again. The staff made me feel like I was visiting family! The rooms were clean, the staff were kind and very accommodating. The best part is the location of the hotel to the beach. Felt like I could roll out the bed and be on the beach. We even tried to re-book another visit before we checked out but all the rooms were sold out. No need to look any further, just book the room!"

"Clean room. Beautiful beach. Beautiful beach view from balcony. Very friendly staff"

"It was a great stay, smaller boutique style hotel. Staff is very friendly, food was good, room was spacious. Great experience overall."

"Great stay at the Retreat. It embraces the name! The concierge was very friendly and gave us excellent recommendations for water excursions and local restaurants. Our room was very spacious and everything in it felt brand new. I especially liked that the bathroom has separate wet and dry areas, and the memory foam mattress was very comfortable. The room was spotless. Housekeeping came twice a day, including an evening turndown to get the room ready for sleeping. I used the pool, hot tub, and...

"Great stay ! Clean and well kept rooms and property. Excellent food and drinks. Will be back!"

"Beautiful"

"We had an AMAZING stay. The property is well maintained. Amenities convenient. Food GOOD. Staff EXCEPTIONAL! Shout Out to Raheem!"