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"Character of an old hotel"

"I can't say enough about the Sugar Boat....check in, personnel, food.. all incredible. The location is perfect..right in the middle of a pedestrian square. Every single interaction we had with the staff couldn't have been more positive. Wonderful experience!"

"The breakfast was amazing and the rooms were clean. The hosts were super friendly and accommodating!"

"Lovely stay, tasty breakfast. Beautiful spot with amazing views. Staff very attentive and professional. Big shout out to Kenny who went out of his way to make sure our wine was waiting for us. 😋"

"Lovely breakfast and dinner"

"Great breakfast. Friendly staff. Beautiful sea view rooms. Excellent food."

"Nice stay as always."

"The friendliness of the staff is top-notch and everywhere is so clean. The only reason I didn't give 5 stars was because there was a lack of vegan awareness. Although my meal on the first night was tasty it didn't include any protein. There were no vegan wines available but they kindly let me bring some vegan wine I had in the car in to have with my meal. They certainly made up for this by providing avocado, oat milk and a vegan yoghurt for breakfast - this effort was really appreciated. Thank...

"Property needs a big injection of cash. Shabby in places. No food available on Sunday evening. Receptionist was excellent"

"Take an umberella for the walk from the hotel to the resturant as there is no cover outdoors. There is no air con in the rooms had the leave the patio door open during the night."

"Beautiful place with lots to do. Definitely worth a second visit. Only downside was the restaurant near the lake where the service was slow and often got our orders wrong."

"The hosts were very friendly. Room was lovely. Would recommend x"

"Unassuming from the outside but newly refurbished inside. Very comfortable. Staff unobsequiecially friendly and helpful. Will come again."

"Friendly staff. Great food. Pub was clean and beers were cold. Rooms were comfortable. Highly recommend if staying in Helensburgh."

"Tired. Needs a lot of updating."

"The room was wonderful! Quiet and peaceful. The breakfast The next morning was so good! Really enjoyable place."

"Stayed in the hotel section after a very long international flight so it was nice to be near the airport. Enjoyed walking around the beautiful grounds and enjoyed a sunset view from the back of property. Had a nice dinner at the Palomino. Breakfast was included with our rate and was a nice introduction to a typical Scottish breakfast. All the staff were friendly. Free parking was nice to have too. There was no AC ventilation in our room but a portable fan and window could be angled out. We have...

"This was a great hotel food beds and staff were very nice would stay agin."

"Good big room , quiet clean property, great location, lovely breakfast all in all a good overnight"