"Came close to 5 stars but fell short!
The Good : Location, Value, Amenities.
The Bad : Technology is not their strong suit.
We stayed in the Villas. The Villas are very practical, and have a great view of the Valley. Very clean, comfortable, well equiipped with a kitchenette. The Goulding's lodge has a wondeful restaurant (reasonably priced, huge portions, and good food quality!!! Order the Navajo Taco or the Rez bah.) They run tours in the valley making it super convenient. There's a grocery store, coffee shop, and Gas station on location.
Our wifi in the villa DID NOT WORK. Could not keep a VPN connection established. We planned our trip around a work from "home" day, and were unable to work from the Villa. We ended up having to go up to the main lodge, and there is no commnual office space. A major letdown especially since we researched and were assured the wifi would be stable.
Upon arrival both of our TV's in the villa did not work. Maintenance had to come and only got the main room's TV 90% working.
Our door keycard lock/reader kept failing. They ended up giving us 6 keycards throughout our 3 day trip. 5 of them did not work. We gave up asking for assistance.
All of these tech issues were shrugged off by staff. "It's the desert, what do you expect?".
We used Goulding's for the tour and found the tour to be a good value.
Overall, happy with our experience. We had a lovely time in the valley. More attention needed to the systems on site."