"."

"The staff at this place was incredibly helpful and friendly. They were quick to solve any of our needs. It’s a great place for families."

"Resort was nice. Rooms were clean. The bus service to Universal was not the best. There were too many stops at other resorts. The return trip was especially bad. We went past our resort to take others back to another Westgate before dropping us off. The return trip took about 45 minutes. We were not told about this ahead of time. They need to designate smaller shuttles and make fewer stops."

"great"

"There were no closets for it to be named a Villa studio. No utensils. There was a door in the bathroom by the toilet so super awkward to get to the shower. The TV would turn off on its on while watching it. Floors were not mopped. I had to were slippers the entire time. I heard every noise from the street even though we were on the fifth floor. Our clothes lived out of the suitcases due to no hanging storage available. No comforter in the beds. Not sure what the non upgraded room looked like?...

"Great stay!"