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"Really beautiful hotel. Very professional staff."

"Location and onsen is fabulous "

"This hotel has a lovely onsen, and spectacular views of Mount Fuji from the roof terrace which has a heated foot bath It is convenient for the bus to see the surrounding area, nice and quiet, with a woods where herons nest next door. However it is fairly remote, in that you have to walk for about half an hour to reach shops or restaurants. Staff were kind and helpful. The food at breakfast was plentiful and varied, with sufficient vegetarian options. There are laundry facilities and ice, and the local shops include a discount store where we got various hair accessories, Sanrio items and sweets for 100 yen. We really enjoyed our stay and the little bus to the funicular railway and cable cars and the Lake Ashi cruise. "

"The choice of food at breakfast and dinner were terrific. In addition, there was easy access to nature trails and a Hakone Ropeway station. My only suggestion for the hotel is to provide a map or information about the trails. I only found them by walking around."

"Highlight of our trip. We had a room with balcony and private onsen. Magical. Food was excellent!"

"Everthing is great except it is little far away from shopping area."

"So far the best hotel in Japan. Great hospitality and dining. In room half-open hot spring connected to nature "

"The onsen was really nice and the size of the room was great. There is limited free parking on site so make sure to check in as soon as possible. It was a perfect place to stay"

"Great service, very friendly and helpful staff. Room was nice and spacious. Would stay again. Food also was included and very good"