Find all hotels by APA Hotels in Gotemba from SAR 227

"Beautiful hotel and food"

"My room AC was not working. They offered another room but it was very late and my infant was asleep along with my pregnant wife. FYI This hotel is not a real five star hotel. You will not find this luxurious. The pictures are definitely deceiving. "

"Great Staff, great facilities, room cleaness average, shower has yellowy stains, room has a stale smell. "

"The private onsen was not exactly what we were expecting. The food was mediocre and they could not accommodate my allergy. The location was beautiful and accessible to all things Hakone. The staff did not allow late check out and did not schedule the second breakfast with us. Overall, it was underwhelming and not worth what we spent. Hakone was incredible, we will be back, but we won’t stay here."

"Absolutely cannot fault this property. We didn’t eat in the hotel due to how expensive breakfast and dinner was so if you don’t have a car, be aware of this"

"Breakfast was great & onsen was clean, no fresh towel service at the onsen"

"An absolutely incredible property in Hakone. We couldn’t imagine a better experience in the area. Staff was very welcoming and inviting upon arrival, and the general ambiance in the lobby gave us a sense of relaxation immediately. Off-property Kaiseki dinner was a great experience, with amazing presentation of dishes and fantastic service. Onsen facilities were great, very clean with many amenities. Wonderful experience overall, thanks for making our first time in Hakone a memorable one!"

"Good hotel and convenient !!"

"Great breakfast. Different options in building A and building B. Suitable for different preferences. One of the best breakfast amongst Japanese hotels 🏨 😋 "