"The staff were extremely helpful and the facilities were excellent.
Charlie and his colleagues helped us out with a number of things and nothing was too much trouble.
A greater choice of pillows would be good as we found the ones provided were not comfortable ."
"Check in was a bit odd, about 7:45 pm an no one on small reception desk. Luckily a member of staff walked by to let in locked doors otherwise I would have had to call a number on the door. However, polite staff and a lovely room in a beautiful building"
"We were able to get into our room early which was a bonus. Room itself was clean and comfortable. Bathroom was nice and shower was great. We opted for the included breakfast option which was really good. Hot and cold items and lots of selection. The location of the hotel was perfect for us. We were able to walk to almost every place we wanted. It is also on the City Sightseeing red bus route (between stops 5 and 6) which we took advantage of. Also it was only a 15(ish) minute walk to the train station. Would recommend and definitely stay again."
"Excellent stay at this hotel (2 nights in July).
We were especially grateful for the aircon which is far from standard in UK hotels.
Everything was of standard you would expect from a property like this.
Staff were impressive and the room spacious, tasteful and clean.
Will be back on our next visit to the city."
"Great location, in the centre yet quiet and peaceful. Great room and fantastic breakfast.
The member of staff who greeted us was so friendly and welcoming.
Top class service all round."