Find hotels near Gonzalez-Alvarez House, St. Augustine from SAR 602

"Everything was great. Except the WIFI. We couldn’t stream anything. Our connection kept dropping. Funny thing was the WiFi worked fine in their lobby. Not in our room. We complained immediately. They went and pushed a reset button. It did not fix the problem. We complained again the next day. They pushed the reset button again. No help. They told us we would need to wait until the manager came in. On our fourth day there the manager went and did a reset again. Didn’t work again. She didn’t believe that it could be working in the lobby but not in our room. Hotels.com said we could get a different room. The staff didn’t offer a different room. Just told us we would need to wait to talk to the manager to get some kind of satisfaction. When we left, WiFi still was not working. They gave us a $50 refund. Not acceptable. For $300 a night I exoect a good WiFi connection. Not staff blowing me off like I don’t know anything. They did not fix the problem, no matter what they say in their response here. "

"Parking a problem for me - traveled with handicapped sister…. Valet should be available!"

"Property outside and in needs a good overhaul, furniture very basic although beds were clean, shower floor not up to standard and no lock on bathroom door. Swimming pool could do with a new lining as well. I paid in full upon booking but still had to give credit card on arrival. Instead of taking imprint of card they charged me 100 dollars deposit which was taken from my card immediately now I have to wait 2/3 days for refund since checking out x"

"Location. Be careful the Cottage rooms are on the beach."

"The property is historic. That's why we stayed here. But, it's overpriced for what you get."

"Yes "

"The photos that we saw online were very deceiving. It looked much nicer online than it actually is. It is very old, the bedrooms were not as nice as they appeared. Nothing was mentioned about the train tracks behind the hotel. Trains running through in the morning. It wasn't in the best area. Would not stay there again."

"The stay was very nice and the room was clean and very spacious. Breakfast was simple. Parking fee however using valet or not was expensive per night when there was plenty of room."

"Nice breakfast on the porch was great way to start the day. Steep stairs to second floor but you could request a first floor room. Parking is a 5 block walk away but free and you can drop your luggage at the B&B to not have to schlep it. Staff is very friendly."