4/10 Poor
James
Traveled with partner
26 Jum. I, 2024
Disliked: Staff & service, amenities
This is an older motel, reasonably well kept. First, the positives: The room was clean, bed was comfortable, a/c worked well, bathtub stopper worked. Now the negatives:
Upon checking in at 5:00 pm, there was a sign on the door that said "working outside". So I looked around outside and saw no one. I rang the buzzer on the counter, and after a good while, an elderly lady came from the back. She hardly spoke English at all, but I gathered that her daughter had gone somewhere and she would phone her. Then she disappeared to the back. So me and another customer waited approx ten minutes till the younger woman appeared. Finally I was able to check in. This was very aggravating, since we wanted to check in, then quickly head to a granddaughters graduation. The second problem was the big one. The room smelled very musty, like the carpet had been wet. We thought with the a/c turned on, the room would smell better when we returned hours later. Nope - still musty. Now we were too tired to complain, so we just tolerated it. If I had it to do over, I would have certainly requested a different room.
James
Stayed 1 night in May 2024