Find hotels in Golden Valley, Reno from SAR 251

"Our stay had both positives and some significant issues. Parking garage: only 2 of 3 elevators were working, causing long waits. Check-in was smooth, and the front desk staff was friendly and helpful. The biggest issue was the hotel elevators. For most of our 3-night stay, only 2 of 6 were working. On checkout day, we waited 15 minutes on the 14th floor. When I called the front desk, I was told only 1 elevator was operational. We could also hear what sounded like someone stuck in an elevator. With a flight to catch, we had no choice but to carry all our luggage down 14 flights of stairs. Room (Petite King Suite): spacious and comfortable, with a great bed and nice jacuzzi tub. However, two issues stood out. First, the AC wouldn’t cool below 72–74°. After multiple calls and over 1.5 hours (and my husband going to the desk), someone finally came. It was fixed, but the delay made it hard to rest. Second, the bathroom layout is extremely tight. The toilet door opens inward with very little clearance—difficult even for someone of average-to-larger build. Overall, while staff was kind and the room itself was nice, the elevator problems and slow maintenance response significantly impacted our stay."

"The light was too dim. The bed was making noise. The bathroom was kind of dirty."

"The room was very clean and spacious. My complaint is not enough bedding. Only one thin single blanket and sheet. Had to have heat up and we prefer a cooler room with heavier bedding. We will stay there again but will take my own extra blanket next time."

"Easy transport and great food"

"Check in was easy and efficient although we arrived mid week. Amenities were very nice and we were upgraded to the concierge tower level which was a very pleasant surprise. We ate at the steakhouse and had an excellent meal. Played Blackjack and the dealers were nice as was the table atmosphere. Over all a very nice stay - will not miss the cigarette smoke in the casino/lobby when that's finally done away with :)"

"👍super clean and very comfortable."

"most of the lamps bulb were burnt out."

"Love this place! Such a great location and decor. Love the pool and huge windows. "

"This place needs a massive remodel. The beds are super uncomfortable and the casino is not well maintained. Look for another place to stay"