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Ruby Apartments - Q Stay

3.5 star property
Apartment with free parking, a short walk to Surfers Paradise Beach

Photo gallery for Ruby Apartments - Q Stay

Penthouse, 3 Bedrooms | Individually decorated, individually furnished, free WiFi
Penthouse, 2 Bedrooms, River View | Terrace/patio
Reception
Penthouse, 2 Bedrooms, River View | Living area | 22-inch LCD TV with digital channels, TV
Standard Apartment, 3 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

9.6 out of 10
Exceptional

Entire apartment

Sleeps 5

Popular amenities

  • Pool
  • Laundry
  • Barbecue grill
  • Air conditioning
  • Kitchen
  • Parking included

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Ruby Apartments - Q Stay

Apartment with free parking, a short walk to Surfers Paradise Beach
This smoke-free apartment building features an outdoor pool, laundry facilities, and barbecue grills. Self parking is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a dining area and an electric kettle.
Ruby Apartments - Q Stay offers 2 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 22-inch LCD televisions come with digital channels.

Recreational amenities at the apartment include an outdoor pool.

Languages

English

Add dates for prices

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Dining table

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 22-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Limited-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 units
  • Individual decor
  • Individual furnishings

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Late check-in fee: AUD 50 for check-in between 5:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Suite 54 / Level 2, Retail Precinct (Circle on Cavill), 9 Ferny]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

This property will be closed from June 28 2024 to March 27 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 50 for check-in between 5:00 PM and 10:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Ruby Apartments Q Stay

About the neighborhood

Map
9 Norfolk Ave, Surfers Paradise, QLD, 4217

What's nearby

  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • Chevron Renaissance - 7 min walk - 0.6 km
  • Cavill Avenue - 10 min walk - 0.9 km
  • Slingshot - 12 min walk - 1.1 km
  • SkyPoint Observation Deck - 19 min walk - 1.6 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 20 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Clock Hotel - ‬8 min walk
  • ‪Chiangmai Thai Restaurant - ‬8 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Priya's Indian Restaurant - ‬9 min walk

Frequently asked questions

Does Ruby Apartments - Q Stay have a pool?

Yes, this property has an outdoor pool.

Is Ruby Apartments - Q Stay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ruby Apartments - Q Stay?

Self parking is free at this property.

What time is check-in at Ruby Apartments - Q Stay?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available from 5:00 PM– 10:00 PM for a fee of AUD 50.

What time is check-out at Ruby Apartments - Q Stay?

Check-out is at 10:00 AM.

Where is Ruby Apartments - Q Stay located?

Located in Surfers Paradise, this apartment building is within a 10-minute walk of Budds Beach and Surfers Paradise Beach. Cavill Avenue and Slingshot are also within 15 minutes. Cypress Avenue Station is 7 minutes by foot.

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Ruby Apartments - Q Stay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities, communication
nice place
Stayed 5 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, room comfort, communication

Great Stay

The Apartment was clean & was walking distance to all please in Surfers Paradise. Q Stay Customer Service was great.
Stayed 8 nights in Jan 2024

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing views. Safe, quiet, great communication and customer service. We will be back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment, overall excellent Kitchen items very basic, maybe some additional items in the kitchen like detergent, salad bowls and serving spoons etc. would be good
Stayed 3 nights in Apr 2023

8/10 Good

Jody

Liked: Cleanliness, property conditions & facilities, communication
Just arrived home from 7days stay at Ruby Apartments. We had accommodation for 5x adults and a1yr old. Overall it was located in a very convenient location, the views were great from the 28th floor. The showers roses/heads could do with some maintenance aswell as the bathroom door lock, as it kept jamming up. The washing machine could do with an inside clean/sanitation too. The furniture was uncomfortable for any R&R time on it 😕...quite hard, and there was a variety to choose from. Our designated underground carpark that was included for the 7days, had been claimed by several other vehicles by the 2nd day. (I did make calls) We ended up parking on the roadside outside everytime for the rest of our family's holiday. Still overall a nice spaced out apartment, lucky it has views to die for.
Stayed 7 nights in Jun 2023

10/10 Excellent

Sian

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Oct 2024

10/10 Excellent

Kegan

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Oct 2023