"The property was conveniently located and walking distance to restaurants, shopping and theaters. We were able to catch hop on off bus easily and able to grab a quick cab ride to a tour we booked through Viator at Kensington palace. Some of the cons of the Moxy not a lot of staff on hand. It’s self check in and check out. No elevator, using an escalator with luggage difficult. Although rooms clean double bed is a bunk and high using ladder to climb which can be difficult if older. The room also...

"Not bad but the staff are both too few in numbers and too low in experience."