"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"Room was ok but there were no towels not even a tea towel. It was clean and comfortable but bring a towel! Very close to town centre and the med restaurant under it was brilliant! I had to contact them to get the code. "

"Was exactly what we needed within a budget price. Clean room and with all the necessary amenities. Set in the most wonderful Raptor Foundation grounds!"

"The room was good for our need and as a studio apt it was very well equipped. Bedding and towels very clean but room needed some extra cleaning in corners and shower plug and bathroom fan definitely in need of a good clean. Location very central for Ramsey but entrance their archway very tight"

"This was a very quiet place to stay, in a good location to explore Cambridge & the fens around there. The village itself was great, with a fantastic restaurant (Lot25) and an incredibly interesting church in terms of interior. I was on a long weekend with a good chum, and we had two rooms opposite each other. Although everything was clean and the beds were comfortable, I did feel like we were staying in a business school conference centre. The rooms lacked a few practical things, which you...