"Property itself is decent and the location works well if you’re driving. However, the staff attitude and housekeeping standards were disappointing for a Premier Inn.
I stayed for 3 nights with my family and the room was never properly cleaned once. I requested housekeeping twice — each time they came and simply remade the bed with the same used sheets and left the same used towels. No linen change, no fresh towels, nothing replaced. For a family stay this is completely unacceptable.
Staff were...
"We didn’t know the area super well and ended up in Larbert when we wanted to be in Falkirk, however, it has easy access to the train and we were able to get around very easily. Denise was an absolute gem and so hospitable. She even helped us chat out our plans and narrow down options and how to get where we were going. Room was great!"
"The beds were comfortable and it was clean enough. It could use some updates to stuff like carpeting and grout. When we got there we had to change the length of stay. The night clerk couldn’t help but the morning clerk handles it."
"The property was under a remodel and we were completely unaware. Some of the lights in the room did not work and the shower head leaked. There were holes in the floorboards and several floorboards felt like they would fall through. We had to walk around spots on the floorboards to avoid the sensation of possibly falling through. We stayed in 3 different premier hotels and this one was stand alone horrible. Thankfully we checked in late and left at dawn. Fan in the bathroom did not work either....
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
