We really enjoyed our stay! Safe neighborhood only a 10min Uber to universal studios. Very safe neighborhood. Clean property and accommodating. The only thing I notice was the wallpaper is starting to peel, but it’s also obvious they are actively working on updating the property. Breakfast is pastries only, but if you want more there are dozens of options within 2 blocks. Very much would stay there again.
We really enjoyed our stay! Safe neighborhood only a 10min Uber to universal studios. Very safe neighborhood. Clean property and accommodating. The only thing I notice was the wallpaper is starting to peel, but it’s also obvious they are actively working on updating the property. Breakfast is pastries only, but if you want more there are dozens of options within 2 blocks. Very much would stay there again.
Only negative is on Expedia. could not find if parking was free or cost extra. It implied it was included. Luckily before I booked I read the reviews and could see from others they charge 25$ a night
Only negative is on Expedia. could not find if parking was free or cost extra. It implied it was included. Luckily before I booked I read the reviews and could see from others they charge 25$ a night
Great location, friendly staff, close to Warner Bros and Olive's is a great close restaurant. Pool was nice. Cool that they had several movies/shows filmed here as displayed on their Wall of Fame. Would stay again.
Great location, friendly staff, close to Warner Bros and Olive's is a great close restaurant. Pool was nice. Cool that they had several movies/shows filmed here as displayed on their Wall of Fame. Would stay again.
Two times staying here all my stays have been good only thing that they changed was early check in now has a fee other than that everything was perfect
Two times staying here all my stays have been good only thing that they changed was early check in now has a fee other than that everything was perfect
This is such a comfortable place to stay. The rooms are spacious and beautiful. Breakfast is solid. I just wish there was daily cleaning. I’ll ask for it next time.
This is such a comfortable place to stay. The rooms are spacious and beautiful. Breakfast is solid. I just wish there was daily cleaning. I’ll ask for it next time.
Kimi
Reviewed September 19, 2024Reviewed September 19, 2024
initially, I was upset because I was charged then told that my reservation was not in the system. Upon further review, the manager quickly alerted me that I had booked for Sunday and not Saturday as I had originally thought. she was patient and very professional and accommodating me although it was my error. I owe her tremendous gratitude and great customer service followed. The room I had was clean recently remodeled and she took a negative and turned to a positive. Thank you both.
initially, I was upset because I was charged then told that my reservation was not in the system. Upon further review, the manager quickly alerted me that I had booked for Sunday and not Saturday as I had originally thought. she was patient and very professional and accommodating me although it was my error. I owe her tremendous gratitude and great customer service followed. The room I had was clean recently remodeled and she took a negative and turned to a positive. Thank you both.
What truly makes this Sonder Craftsman special is all about the onsite staff! I have stayed here for close to a month. At the front desk always with a smile you will meet Tiana, Sophie, Em and every person working this position. They are all full of positive energy, kindness, humanity and extreme professionalism.
The same goes for the 24/7 Security Gaurds, Omar, Demil and others will make you feel safe and welcome home as you come and go. They are authentic proving how far kindness and...
What truly makes this Sonder Craftsman special is all about the onsite staff! I have stayed here for close to a month. At the front desk always with a smile you will meet Tiana, Sophie, Em and every person working this position. They are all full of positive energy, kindness, humanity and extreme professionalism.
The same goes for the 24/7 Security Gaurds, Omar, Demil and others will make you feel safe and welcome home as you come and go. They are authentic proving how far kindness and...
sean
Reviewed February 14, 2024Reviewed February 14, 2024
Great hotel close to the venue I needed for a concert. Staff was super nice, rooms are cozy and clean. They also provide plenty of pillows and very comfortable beds. Their restaurant. Moonlark was delicious for breakfast as well!
Great hotel close to the venue I needed for a concert. Staff was super nice, rooms are cozy and clean. They also provide plenty of pillows and very comfortable beds. Their restaurant. Moonlark was delicious for breakfast as well!
Front desk staff -Gerry is friendly and accommodating, house keeping is also fast by giving extra bedding. A lady from the office offers my kids with crayons and drawing stuff during our check in. The place is very homey with friendly staff. My family feels secured during our stay and my kids loves the heated pool!
Front desk staff -Gerry is friendly and accommodating, house keeping is also fast by giving extra bedding. A lady from the office offers my kids with crayons and drawing stuff during our check in. The place is very homey with friendly staff. My family feels secured during our stay and my kids loves the heated pool!