"We booked two rooms for a business trip, and unfortunately, both were disappointing. The bathrooms in both rooms had significant mold, and the hairdryer was covered in dust and debris. Additionally, none of the benefits associated with our Expedia booking were honored or offered. Given the nightly rate, we expected a much higher standard of cleanliness and service. Overall, a very disappointing experience, and we would not stay here again."

"Our room’s floor needs to be cleaned right NOW. No customer deserves such dirty floor"