"Comfortable clean , room. Lots of storage space. Amazing staff. "

"The hotel for being 100 years old some of the rooms need to be spruced up. The heat needs individual room controls so rooms can be a little cooler instead of turning on the window ac unit"

"Love the location! Like that ice and vending machine with diet available 24/7. Like that a good restaurant is available essentially on site. Like size of room. Like doorman that flag down cabs. The Lucerne is a good goto on the Upper West Side."

"Clean and convenient location for our show at the Beacon Theatre. One star off for being able to hear guest conversations very clearly from outside our room. While the Wallace lounge was very presentable, the drinks and dessert were just ok. Would be nice for hotel guests to have priory seating in the lounge instead of having to wait or succumb to the bar. Overall, I would 100 percent recommend The Wallace and would probably stay here again if I’m visiting UWS again."

"Was really great!! Thanks for having us:))"

"Spacious room,friendly staff ,great access to shows & restaurants "

"Great Costumer Service And Clean Rooms"

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."