"Positive was the helpful staff, especially when I had a late flight where they secured our bags and arranged for transport to the airport -this was excellent. Negatives -a ridiculous mandatory daily surcharge for coffee is not right when coffee is available on the corner or at one of the local shops for a fraction of the mandatory surcharge. Having a 17 floor hotel where 1 of your ancient elevators is not working for months on end is not how you build a good business model. Having loose tiles...

"Well located in a quiet area. Close to subway station and places to eat and shop. Very close to natural history museum and Central Park. The room was very quiet A small refrigerator would have been ideal."

"Clean room and nice hotel. Be wary of area it’s in."

"Very clean room and bathroom. Excelente location. A little bit noise if you get room facing the streets like I did."

"Great hotel! Very clean and I look forward to visiting again. Staff was very kind."

"The best staff I’ve ever experienced in a hotel. Will always stay here."

"The hotel was nice but my room was little cold but overall I enjoyed myself I used the fridge and the microwave in my room and it worked good "