"Breakfast was excellent. A/C was modern and efficient. I would like to commend front desk staff Mr Kato for going above and beyond. While trying to use the luggage sending service the onward hotel stated we had NO reservations and could not accept our large suitcases. We provided Mr Kato with our reservation and confirmation number and Mr Kato took over from there. Even though it took over an hour he resolved the reservation issue. What a relief. He even secured reservations at JR Gateway...
"Breakfast was excellent. A/C was modern and efficient. I would like to commend front desk staff Mr Kato for going above and beyond. While trying to use the luggage sending service the onward hotel stated we had NO reservations and could not accept our large suitcases. We provided Mr Kato with our reservation and confirmation number and Mr Kato took over from there. Even though it took over an hour he resolved the reservation issue. What a relief. He even secured reservations at JR Gateway...
Richard