"Didn't stay. I had to get another hotel because by 430 pm my room still wasnt ready. Wasn't going to keep waiting for my room when it was 105 degrees outside"

"Put in a nonsmoking room that was covered in smoke and was dirty. Bugs were crawling around and just was not clean"

"As soon as we walked into the room, it reeked of cigarette smoke. The light above the doorway came down and smacked me on the head. The AC barely worked, and we could hear people doing the nasty about two doors down all night."