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Shangri-La Golden Sands, Penang

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Tropical Spice Garden

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Photo gallery for Shangri-La Golden Sands, Penang

Restaurant
Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk
On the beach, white sand, beach massages, beach volleyball

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
The current price is SAR 364
SAR 441 total
includes taxes & fees
4 Aug - 5 Aug

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Sea View

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.0 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Sea View

Executive Room, 2 Twin Beds, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Sea View

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 72 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Seaview twin Room

Lobby

Executive Seaview twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Seaview Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior king Room

Lobby

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe twin Room

Lobby

Deluxe twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Seaview king Room

Lobby

Executive Seaview king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room

Lobby

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jalan Batu Feringgi, George Town, Penang, 11100

What's nearby

  • Ferringgi Beach - 3 min walk - 0.3 km
  • Batu Feringghi Night Market - 9 min walk - 0.8 km
  • Entopia by Penang Butterfly Farm - 9 min drive - 7.3 km
  • ESCAPE Adventureplay - 11 min drive - 7.6 km
  • Penang Hill - 25 min drive - 19.0 km

Getting around

  • Penang Sentral - 55 min drive
  • Penang Intl. Airport (PEN) - 52 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪KFC - ‬3 min walk
  • ‪Power-up restaurant - ‬2 min walk
  • ‪Long Beach - ‬3 min walk

About this property

Shangri-La Golden Sands, Penang

Upscale family-friendly resort near Ferringgi Beach
Located close to Tropical Spice Garden, Shangri-La Golden Sands, Penang provides a golf course, free water park access, and a beach bar. This resort is a great place to bask in the sun with a white sand beach, beach massages, and beach volleyball. Enjoy the health club, as well as activities like ecotours. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, continental breakfast (surcharge), and 2 outdoor tennis courts
  • Access to a nearby health club, babysitting (surcharge), and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 387 rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with showers and bidets
  • 43-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

Similar properties

Exterior

Shangri-La Rasa Sayang, Penang

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 1,007 reviews
The price is SAR 640
SAR 767 total
includes taxes & fees
13 Aug - 14 Aug
Shangri-La Rasa Sayang, Penang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 82 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 82 per person
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Does Shangri-La Golden Sands, Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Shangri-La Golden Sands, Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Golden Sands, Penang?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Shangri-La Golden Sands, Penang?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Golden Sands, Penang?

Check-out is at noon.

Where is Shangri-La Golden Sands, Penang located?

Nestled on the beach, this Batu Ferringhi resort is within 3 mi (5 km) of Ferringgi Beach and Tropical Spice Garden.

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Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 351 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent variety of Breakfast options and everyday they would switch out some food items.
Stayed 3 nights in Jul 2025

8/10 Good

Hilvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been ok
Stayed 1 night in Jun 2025

10/10 Excellent

Aimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service top notch as always and great breakfast options!
Stayed 3 nights in Mar 2025

10/10 Excellent

Debra Ann

Liked: Cleanliness, amenities, property conditions & facilities
We loved the view from the balcony. Everything about this hotel is designed for your comfort. We very quickly made the most of all the amenities because it is very easy to use.
Stayed 6 nights in May 2025

4/10 Poor

hung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inefficient, the room is old, broken facilities
Stayed 1 night in Jul 2025

8/10 Good

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to relax in a room with a nice view of the ocean and pool. The breakfast buffet was delicious with international dishes. It was convenient to have a good hawker within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Faye

Liked: Amenities
I liked everthing about the resort
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a family

We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
Stayed 3 nights in Jan 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff was helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Arcangel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay at Batu Feringgi

Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Jun 2024

8/10 Good

Herve

Liked: Cleanliness, property conditions & facilities
included Breakfast has lots of variety and is plentiful
Stayed 2 nights in Jan 2025

8/10 Good

Bak Huat

Liked: Cleanliness, staff & service
we had enjoyed our stay in the hotel and we feel that the breakfast quality of food can be improved.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Amenities
A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.
Stayed 3 nights in Oct 2024

8/10 Good

akiko

Liked: Cleanliness, staff & service, property conditions & facilities
my child enjoyed this hotel pool
Stayed 1 night in Jan 2025

8/10 Good

zulkifli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star employee.

hope to provide tap for wuduk. for edely to pray. tq for the praying matt. the no 1 premier hotel to provide muslim friendly. shangri la have the best housekeeping manager.
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'd not been to Penang before and went with friends who visit quite regularly. We were suitably impressed and will be planning another visit for a longer period when the occasion permits.
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Compared to previous visits there is tangible improvement especially with the personnel and the breakfast offered
Stayed 5 nights in Dec 2024

6/10 Okay

Cecilia

There is a mosque right in front of the property
Stayed 2 nights in Jan 2025

10/10 Excellent

Kok Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in dining offer package. Should have more dining offer packages.
Stayed 2 nights in Nov 2024

6/10 Okay

Chung King

Rooms are clearly showing their age even if the property itself is pleasant with a beach resort vibe. There’s a shuttle bus to Jen hotel in town at 10 am and 2 pm. Prebooking is required. Takes about 45 mins or so.
Stayed 2 nights in Feb 2025

4/10 Poor

Ching Wei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most outdated Shangri la resort in the region. The room badly need a refurbishment. Service is lacking in sincerity compared to Singapore and Cebu. Used cups in front of room during check in. Requested for baby amenities but did not arrive. VIP benefits on dining are very restricted. Recommend to look somewhere else.
Stayed 4 nights in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room good. Breakfast amazing - great choice. Walking distance to lots of places to eat& entertainment. Parking was convenient. Good choice of pools.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely staff, inviting atmosphere. Would recommend
Stayed 5 nights in Sep 2024

8/10 Good

Nazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful property where you can have fun for every age group
Stayed 4 nights in Apr 2024