Apple Hotel Penang sits in the heart of Downtown George Town, offering travelers in-room WiFi and practical laundry facilities. The 24-hour front desk team helps with luggage storage and express check-out, making arrivals and departures hassle-free.
Located in Downtown George Town, a neighborhood in George Town, Q Collection @ Macalister(formerly know as Apple Hotel Penang) is near the airport and near theme parks. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and Penang Botanical Gardens are also worth visiting. Visit our George Town travel guide
76 Lorong Selamat, George Town, Pulau Pinang, 10400
What's nearby
KOMTAR
7 min walk - 0.6 km
Gurney Drive
17 min walk - 1.5 km
The Top at Komatar
9 min walk - 0.8 km
1st Avenue Mall
10 min walk - 0.9 km
Georgetown UNESCO Historic Site
14 min walk - 1.2 km
Getting around
Penang Sentral
31 min drive
Penang Intl. Airport (PEN)
30 min drive
Restaurants
Wong Chau Jun Restaurant (王昭君小食館)
2 min walk
Hot Bowl White Curry Mee
4 min walk
Xing Fu Noodle House
4 min walk
Tang Huang 堂煌
5 min walk
Lucky Bowl Noodle
2 min walk
About this property
Q Collection @ Macalister(formerly know as Apple Hotel Penang)
Hotel near KOMTAR
Q Collection @ Macalister(formerly know as Apple Hotel Penang) provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Express check-out, smoke-free premises, and luggage storage
A 24-hour front desk and an elevator
Room features
All guestrooms at Q Collection @ Macalister(formerly know as Apple Hotel Penang) boast perks such as air conditioning, in addition to amenities like free WiFi and free bottled water.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Smoking not allowed
Room amenities
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
24-inch flat-screen TV with digital channels
Food and drink
Electric kettle
Free bottled water
Tea bags/instant coffee
More
Air conditioning
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17
Check-out
Check-out before 11:30 AM
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Q Collection @ Macalister(formerly know as Apple Hotel Penang) pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Limited spots are available.
What time is check-in at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?
Check-out is at 11:30 AM. Late check-out is available for a fee.
Where is Q Collection @ Macalister(formerly know as Apple Hotel Penang) located?
Located in Downtown George Town, this hotel is within a 15-minute walk of Sun Yat Sen Museum and KOMTAR. Hin Bus Depot Art Centre and Loh guan Lye Specialist Centre are also within 15 minutes.
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Reviews
Q Collection @ Macalister(formerly know as Apple Hotel Penang) Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
5.6
Cleanliness
7.0
Amenities
6.6
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 4 out of 6 reviews
6 - Okay
4
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
8/10 Good
Francis
5 September 2023
Liked: Amenities
Staff was excellent and very helpful in helping our Internet problem in booking for grab transport.
Francis
Stayed 2 nights in Aug 2023
6/10 Okay
Benny
11 July 2024
Good location, very basic room
Good location in Lorong Selamat. Very basic room. Room was dated and lack maintenance at some areas, but relatively clean and functional. For its price point, consider as okay and acceptable.
Generally ok, staff were hospitable and helpful. But, the manager Mrs Rinie was unfriendly as she was harassing my sister who stayed in another room about the extended hour that we requested and threatening her. Totally unacceptable hospitality to hold such a position!
The 2 Deluxe Double rooms that I booked didn’t have any windows.
The Aircon didn’t work so it was fixed in situ when I was in the room. I came in from a long haul flight thus was exhausted in having to wait for the technician to fix the AC. The AC worked after he cleaned it with a toothbrush as the hotel doesn’t have a vacuum cleaner! No kidding. Years of dust-bunnies fell onto the bed. I had to insist that the bedsheets & covers were replaced.
I stayed over 10+ days, had to get use to the limited 1-toilet roll a day ration for ever room. Unbelievable!
The hotel is centrally located, thus it has easy access to many places.
It’s a shame that staff were not fully trained to clean bathrooms & toilets properly. The roller-blinds in the bathroom-shower was full of mold and was unhygienic. Why were these not put on the outer glass walls of the bathroom-shower?
Fatimah
Stayed 11 nights in Jul 2024
6/10 Okay
Brent
28 January 2023
Liked: Cleanliness
This a no-frills hotel located in a convenient part of George Town. Lots of restaurants and hawkers stands nearby. It is inconvenient climbing steep hotel entrance stairs with rolling suitcases. Was their an elevator with access to the bottom floor? I don't know, there wasn't any signage indicating this.
They advertised airport pick-up. This service was not available to me due to Apple Hotel Penang being short staffed during Chinese New Year. Ensure your arrival does not coincide with Malaysian public holidays.
Another surprise: Giving a 100 RMU cash deposit upon check in. I did not read this in the small print when booking. Be prepared for this.
The room was clean & spacious. I appreciate the blackout curtains. Decent shower with adequate water pressure. Wi-Fi signal was strong. Despite being an old, outdated property in need of upgrades, it was great value for the dollar. This will appeal to budget conscious travellers like myself.