The Palms Motel

Property class: 2

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The Palms Motel provides everything you need. Stay connected with free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for King Room

A bedroom with a floral bedspread, a wooden nightstand with a lamp, a framed picture on the wall, and a door leading to another room.

King Room

7.6 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

A bedroom with a floral bedspread, a chair, a bedside table with a lamp, and a wall-mounted air conditioner.

Queen Room

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queens

A hotel room with two beds, each with floral bedding, wooden headboards, and a nightstand with a lamp.

Double Queens

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Geneva-on-the-Lake is home to The Palms Motel. The area's natural beauty can be seen at Geneva State Park and Walnut Beach Park, while Ashtabula Arts Center and Finnish American Heritage Center and Museum are cultural highlights. Allison's Mini-Golf and Adventure Zone are also worth visiting. Visit our Geneva travel guide
View more Motels in Geneva
Map
5169 Lake Rd E, Geneva, OH, 44041

What's nearby

  • A tall monument at sunset, a frozen body of water, and a pier with railings.
    Lake Erie
    3 min walk - 0.3 km
  • Geneva Township Park
    5 min walk - 0.5 km
  • Allison's Mini-Golf
    11 min walk - 1.0 km
  • Old Firehouse Winery
    13 min walk - 1.1 km
  • Lakehouse Inn & Winery
    2 min drive - 1.5 km

Getting around

  • Cleveland, OH (CGF-Cuyahoga County)
    49 min drive

Restaurants

  • Circle K
    9 min drive
  • Mary's Diner
    8 min drive
  • Sportsterz Bar And Grille
    9 min walk
  • The Loft at Indian Creek
    2 min drive
  • The Boot
    7 min drive

About this property

The Palms Motel

  • Property highlights
  • The Palms Motel provides everything you need. Stay connected with free WiFi in public areas.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool along with sun loungers
    • Free self parking
    • A vending machine and smoke-free premises
  • Room features
  • All guestrooms at The Palms Motel include comforts such as air conditioning.
  • More amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Coffee/tea makers, heating, and daily housekeeping

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Frequently asked questions

Does The Palms Motel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is The Palms Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Palms Motel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at The Palms Motel?

Check-out is at 11:00 AM.

Where is The Palms Motel located?

Situated in Geneva-on-the-Lake, this motel is within a 10-minute walk of Lake Erie and Geneva Township Park. Allison's Mini-Golf and Old Firehouse Winery are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palms Motel Reviews

8.2

Very Good

8.0

Cleanliness

7.8

Amenities

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 94 out of 205 reviews
Rating 8 - Good. 60 out of 205 reviews
Rating 6 - Okay. 28 out of 205 reviews
Rating 4 - Poor. 16 out of 205 reviews
Rating 2 - Terrible. 7 out of 205 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed & good parking.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at the Palms for 4 years now . Great location and great staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything on the strip!!!! Nice and clean!!!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
room was well kept - pool was great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about the property. The rooms were very clean and the pool was one of the cleanest I’ve ever seen. While in pool the owners stopped by to say hi and wanted make sure we were happy
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stayed. Nice comfortable room. Easy check in, would definitely stay again
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time. Palms was nice the rooms are great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay even though it was only 1 night. Property is clean, pool was great. Checking in was amazing easy. Will be back. Want to stay for thunder on the strip!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Location was very convenient. If you’re just looking for a room to sleep and nothing more at a reasonable price, this is it. However, if you are slightly overweight, this is not the place for you. The bathroom is tiny and the shower is even smaller
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and pool was beautiful. Only complaint was no microwave but we dealt with it. It was a great stay at The Palms. We will be back.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good size it was clean the kids said the pool was warm...
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
It’s ok fairly clean
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is nice, staff friendly. The room is top clean, needs a good deep clean.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The room was clean and well kept. Self checkin was easy. If you’re looking for an affordable room that clean and safe then this is your place. Suggestion: create a smoking area away from the other room entrances.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check on is via text code. Nice, clean room, but do not expect staff on site
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful,manager who is there everyday 7days a week is the absolute best definitely can't find a manager that takes pride like she does in her work and employees I enjoyed the helpful/kind staff /employees there so much
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price point we got it at it was a very nice little room. Bed comfortable and staff helpful. Cleanliness could be better but it was our cheapest option.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was perfect!! Temps were close to 95 really didn’t need a heater but felt amazing!! Staff was very helpful!! Forgot hair dryer of course they came to the rescue!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palms Motel is a nice quite place to stay close to the strip, you hear some from the bars but only if outside. The pool was clean and you have lots of chairs to sit. As far as the "STAFF" its really just Melanie, Yes, there are other girls but Melanie is who runs this Motel. I was so impressed with her during our trip. She helped us plan our day and offered suggestions. This girl needs a raise! I would stay again just knowing she is the manager,
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Heated pool. No contact check in. Comfortable bed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went up there for our anniversary and everything was fine we had zero problems swam in a pool hung out at the beach and walked up and down the strip and enjoyed ourselves everybody there on the staff was very friendly
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice. Easy to get ahold of on the phone but not present onsite as much which was fine for what I needed. Walking distance to the strip with a lot of food/bar options. Can see water from property. Would stay there again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy access to get to everything close by. The rooms were very quiet and had ac. The room seemed clean, but we did have bugs in our room. I think it was because of the ac unit. The staff was very friendly. And we like the fact that it had a pool. My only complaint is the pool could have been a little cleaner.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The motel was close to the strip without actually being on the strip so made it somewhat quieter there biggest drawback was there was no microwave oven in the room which made it kind of inconvenient. The pool was nice. Not real big but good enough.
Stayed 1 night in Jun 2026