Gendt Vacations

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"No safe in the room, no partition/curtain on the shower (flooded every use), no soap in the downstairs restaurant/hotel toilet at all from Mon - Fri, very inadequate lighting in that same toilet, the lights in our room completely broken (and insane looking), gaps at top and bottom of toilet door - no privacy in toilet, on checkout our luggage was buried beneath others in a broom cupboard - damaged items, staff refused to order a cab for us, the lamp in the room was uselessly dim and obscene,...

"The spontaneous upgrade to a luxury room"

"No pedestrian access gate into carpark"

"Staff were nice but it was hellish stay. There was a heatwave but I couldn’t open the window as there were pigeons nesting. There was excrement all over the window and it seems really unhealthy to be right next to them let alone of they flew into the room. I paid for a room that I couldn’t sleep it. was baking hot and too loud with pigeons coo-ing all night. I stayed until 7am hoping to get breakfast but there were only milk and orange juice to drink. No staff available for tea or coffee....