"Many comments about the breakfast I can only add my compliments. Catering to a wide selection Lovely staff to welcome you. This was my first visit and I would happily book again. Bedroom was clean and tidy. Can I please ask for slightly bigger cups if guests want tea instead of coffee. Very handy mini fridge. No iron if you quickly want press out creases from packed clothes. Reception team was welcoming and helpful when booking taxi back to the airport. I would recommend Banksy art exhibition...

"Told them I had to cancel my booking the same day I booked because of a bereavement but no one even got back to me to or got any acknowledgement to my messages or the agent who emailed them on my behalf ether. Thanks for taking my money and not even have the decency to respond to me"

"First room we got was dirty and had a dead cockroach. I almost stepped on it after entering the room. Room felt dirty. AC is not strong. Water coming out of the sink was discolored. It had a small kitchen but everything was very old and outdated. Hotel hallway are very dark, lights only turns on when you walk by. It has sensors. The sensors are not very sensitive. Amazing location right in the heart of downtown but hotel overall felt dirty, old, and outdated. It wasn’t worth the money."