"I had a very disappointing experience at this hotel. The room was dark, the air conditioning was not working, and I was up most of the night because of it. The hotel acknowledged the issue and promised me a refund, but I never received it. I expected better service and basic comfort from a hotel stay. Unfortunately, this experience was frustrating and not handled properly afterward."

"Staff was excellent. The food was the only disappointment, but there are several restaurants around."