"有難う御座いました"

"We were shocked by the extremely small room upon check in. I was pleased the Shinjuku Prince staff worked hard to accommodate us and offer a fair, but pricey upgrade option to a bigger room. Once in this room, we had some issues with noise, but the floor staff were responsive and helped address this problem. All things considered, our stay was enjoyable and if you want to be close to activity- the Shinjuku Prince offers an unbeatable location in this key Tokyo ward."

"The lounge amenities were excellent. The food and beverage offerings were abundant and of high quality. We were underwhelmed by our accommodations. We booked a Familia Suite B at considerable expense to discover that it was not a true suite at all; it was just one larger room with a kitchen area. It was disappointing. The second thing we disliked was the misleading so called free drink coupons they provided for their Sky Lounge. When we went to use them it turned out there was a 1000 yen...

"Staff was helpful had a great breakfast clean "

"We enjoyed our stay, but would not stay here again as there is mold and damp in the bathroom. See attached photos - we would suggest fixing these and replacing the damaged wallpaper"

"The room was great and on the 10th floor overlooking the Japanese garden, so we were able to enjoy the cherry blossoms as well as the city view during our stay. The breakfast buffet was fine but the staff did not replenish the coffee cups in a timely manner. The shuttle service between the Prince Hotels was great!"

"아침메뉴 맛있었어요^^"