"This hotel is four separate hotels. We stayed at the N Tower. It can get confusing, but there is the main tower, annex, and east. Each tower has its own check-in counter. The towers are semi connected and can go between them. For those staying at the N Tower, the check-in counter is on the second floor. As you cross the street from Shinagawa Station, the very first tower you see above and behind the shop area is the N Tower. It is also the closest tower to the aquarium complex and all of the...

"We did really love this property and thr gardens are beautiful but unfortunately there was a huge construction site right next door that completed blocked access to the train station. We weren't informed about this when we booked so we were pretty disappointed about that. We did not eat at the property so cannot comment on the restaurants."