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"We loved this property - so peaceful and relaxing! We were two adults with our two children (ages 10 and 13) and had a delightful time here. It’s a bit of a hike to get to, but was worth it 100%. Staff was very good. Visited the onsen twice and started to get the hang of it! Thank you for a wonderful stay!"

"Beautifully relaxing property that was close to the ropeway and sightseeing boat."

"Very friendly and helpful staff. Luggage storage available. Breakfast was lovely, choice of Japanese or western breakfast with tea/coffee/juice. Roof top terrace had the best views of Fuji!"

"I love the beautiful scenery, the wonderful activities from the karaoke, bowling, tennis/badminton, and especially the onsen. The shuttle bus from the Nebukawa station is really helpful to get to the hotel without walking about 30 minutes from the station."

"Nice view of Mount Fuji in the rooms and during the onsen. "

"This property was absolutely amazing!"

"Very nice Japanese traditional style hotel. The location is great, close to the sight-seeing bus line and to the cable car lift. The bath is great, with good views on the 7th floor. it is a pity the room we had doesn't have a view though. The staff are nice, very polite. They also provide car service to and from the Fujikawaguchiko Station, which is nice!"

"Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities."

"It was a family vacation to Japan and this place was amazing, I can not think a single thing to add that would make it better. The breakfasts were fabulous. "