"We really enjoyed our stay at the Kowloon Shangri-La hotel. The staff were super helpful and friendly, love the breakfast buffet and the horizon club amenities. There were plenty of restaurants around the hotel. Walking distance to the subway station. The harbor view from our room is amazing. Beds are comfortable and the blankets are not too thick or thin, just right. We will definitely be back! Thank you for the amazing services! "

"The facility is well maintained. We had the harbour view which was fantastic. Location is very convenient, just at the Central. Only suggestion is that the staff should be more friendly. Some of the staff is not smilling and very cold. "