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"It was very clean"

"I made this booking at the very last minute. The room was lovely and is ideal for accessing Skyline Drive and the Blue Ridge Parkway as well as the wineries in Nelson County. Bed was comfy, bathroom good, and had a microwave and fridge. There is no on site staff, which would not have been a problem except I booked very very last minute. Contacted the hotel via hotels.com and email to get my room code. That process took 2 hours or so which was reasonable. Only issues during the stay were that...

"The gentleman at the front desk who helped me out, (C Note) you know who you are, was fantastic! All the young men who worked the front bell stand are absolutely fantastic as well! Everybody there was just absolutely fantastic and phenomenal!"

"Leon's crew is great. Love the coffee machines vs the older setup."

"Couldn't check in first night due to system failure and had to find a different hotel. Checking out on the second night experienced a power failure (no backup generator apparently) and had to leave to leave in the dark. Just requested a receipt as I never received one and my name was listed correctly at a completely different address and state and at different rate then I prepaid. I am now going through the hassle of getting things corrected."

"The room was clean, but the smell of something “sour” was really bad."

"The hotel was clean and the staff was very pleasant and attentive."

"We loved our overnight stay in the deluxe studio (no 5). We arrived to a spotlessly clean, well equipped apartment with lots of little touches to make our stay comfortable. The location is great - away from the town, but very quick to get to downtown. The historic Jefferson Monticello house and other historic sights were nearby but as we were short for time we made a priority of walking down the downtown mall in the evening and visiting the UVA especially the rotunda and the university chapel in...

"Very comfortable and quiet. Lovely place and good people."

"I’ve never paid so much for such a disappointing stay. The shower water pressure was so strong that it hurt my skin and the tub would not drain. It could not be adjusted. There was so fan in the bathroom so the entire area fogged up and even mirrors/tv screens in the actual room. I used the hair dryer and a bad smell came from the outlet, and when I removed it the tongs were hot enough to burn me. I checked in late at 11:30 but somehow at 1:30 it was still noisy enough on my hall to wake me out...

"Elevator didnt work, No coffee maker, No hair dryer, No conditioner, just shampoo and soap. Has many surfaces in hallway taped off and patched up for painting, Strange smell in hallways, Carpet in hallways need vacuuming, Floors in room seems a little grimey. Breakfast was basically coffee I was not able to drink, breakfast bars and packs of instant oatmeal and grits, so I went to get coffee elsewhere. Comfortable and clean otherwise."

"Very very good place to stay."

"Great location, clean and spacious rooms, friendly staff. Unfortunately, the buffet breakfast leaves a lot to be desired. The selection was limited and the overall quality was disappointing. We skipped breakfast the second day."