Find Resorts & Hotels with Spas in French Cerdagne

"Honestly, one of the worst places I have stayed in a while. Check-in was good and staff were helpful. However, from there it deteriorated quickly. The room was dated and very basic. No grill, no toaster, coffee machine was there but there was moldy coffee left in it. Walls had been repaired in a really poor way in places and the equipment was old and not clean. Worst thing about it was the fact that the place had clearly not been cleaned properly. It was really dirty. There was supposed to be a vacuum cleaner in the building (as per the notification in room) but there was nothing. We brushed and cleaned the floor but when we went to check out, they told us the vacuum was at reception so we had to go back and hoover. No issue with doing this but the fact that the room was not clean when we arrived meant I was unimpressed with needing to go all the way back to the room to complete this job. Location is good, right next to the slope and a small drive from the gondola and lifts. Parking was also good, with plenty of room. All in all, a very bad experience and we will not stay again."

"Thé place near the télécabines "

"Environment"

"Don’t do it. The hotel receptionist was rude. She did not want to give us the two bedrooms with three beds that we reserved. She said the five of us in our party could only have one bedroom for two people. After arguing for an hour with her they agreed to giving us the two rooms we had reserved but ended up charging us more than we were quoted on Expedia. I do not recommend. "