البحث عن فنادق في فرانكلين ليكس من SAR 323

"My wife and I had booked a Queen-size bed but were given an uncomfortable Full-size one instead, in a very cramped space. Neither of us slept very well, but we were given another room with a Queen mattress for our second night’s stay."

"Unexpected and illegal $20 charge at checkin. No hot water."

"Old and out dated ! Questionable"

"Property has an EXCELLENT LOCATION Has just reopened after being closed for renovation Opened may 1 .. we checked in may 2 Much work still in process As expected a few loose ends Helpful but not quite ready staff Communication was lacking They will do better Rooms VERY small particularly the bath No in room coffee or fridge Had been requested but never came … no room for it anyway This one may get better as work and organization continues"

"Great!!!"

"Terrible "

"Loved our stay"

"Spared every expense. What appears to be a very efficient use of space in a great location turns out to be a dirty and exceptionally loud overnight stay. Housekeeping left previous user's washcloth in the shower which inspires confidence that the sheets were actually changed. Worse, every time someone left their hotel room you hear a reverberating CRASH in your room. Wouldn't be bad if this was a hotel targeting business travel, but with half the people i met at 10pm holding handles of...

"Lovely hotel, great price for the location and quality "

"Small bar and seating area. Good breakfast options."

"The hotel is great, nice location, clean, comfortable and quiet rooms. It does feel a bit empty at the moment and there was no internet or cable TV in the rooms, but a great value overall"

"“This place is amazing! Both my mom and I agree that we would come stay here anytime! Love the European vibe too! 10 million stars and all the stars in the galaxy!” - Adahlia, age 12"

"Overall very good! Only downside is there is no elevator. But we had a great time. Just something to keep in mind for older folks. "

"Cigarette smoking smell in the assigned room. Requested room change. New room with dirty lacking floor vacuum. Waking barefooted left hair from previous user on feet. Truly unacceptable. Staff unresponsive to complains most likely due to my late evening checkin. Quality/price very low."

"Nice Area feels safe clean neighborhood"

"Cleaning staff great. Front desk female staff…not great. Very dismissive. Roof top bar was great. Had to ask many times for shower supplies to be refilled. Mini bar supplies taken after 3 days to stock other rooms…without notice or explanation. Apparently M&M’s in short supply. Fitness room tiny…room for 5-6 at most…but room charge has ‘facility fee’ of $45.00. Staff ‘forgot’ to tell us that fee allows us access to health club down the street. Unable to access hotel fitness centre as to...

"It’s super clean, the staff is really friendly, and I would definitely recommend it."

"Beautiful hotel, kind and accommodating staff and management, and superb location. Amazing stay. First time in NYC!!!! Thank you Lucerne for making my experience more memorable and exciting. "

"Rooms extremely expensive for a box"