Search Resorts in Francisco Uh May

"Fantastic resort!! Exceptional service staff and service. We spend 6 night at this resort and we didn't even need to leave the property. If you go to this resort make sure to get in touch with OMAR at guests services!! And Diego and Dario from the concierge. The will make your vacation an experience. The pools and the pool activities are fun and kids will have fun! Much appreciated thell the hospitality and making it memorable for my family!! "

"staff was exceptionally and excellent!!!"

"The property looks amazing and the service was phenomenal!"

"Great views and had no issues finding chairs or reserving dinner reservations for 19 people. I got upgraded to a suite which was beautiful only issue was we didn’t have a fridge. We went to request one but was told they had several not working and they would try to get us one but never did. Breakfast at Vela Sur was great with a nice view. The service was amazing shout out to Ivan, Mariana, Armando and Gabriel. "

"Secrets Akumal was an extraordinary experience that exceeded my expectations in many ways. The food was delicious, the pools were pristine, and the entire hotel, including our room, public bathrooms, and everything in between, was remarkably clean. Secrets Akumal truly pays attention to every detail. The beach, unfortunately, was not great due to seaweed, but this was not the hotel’s fault. They did everything possible to clear it. But the most impressive aspect of the resort was its service team. Jonas, Max, Ara, and the rest of the entertainment team were all incredibly friendly and fun. The wait staff was also excellent. Diego from Market Cafe, Raul from Portofino, Santiago from Beach Service, and many more, all provided great service and attentiveness. Our room was always clean and stocked with everything thanks to Silvia and our concierge, Leidy. I highly recommend trying this resort out. You won’t regret it. "

"Great family resort! Customer service was very good "

"We love staying at this hotel ! "

"Great service, employees were wonderful. The pools are quite large and nice. Big size rooms. Some rooms on the first and 3rd floor have personal pools which is nice if you want to refresh yourself outside of the pool hours. The gym is well equipped for an average workout. I haven't tried the restaurant. Also since it's a fairly new hotel, construction isn't finished as of June 2025. It didn't bother me since I was out most of the day, but if you plan on staying in, bring some earplugs. I liked that it was situated halfway from the beach and Tulum Center. Though walking is doable, renting a car, scooter or a bike is a better option for getting around. If you rent a bike, I would suggest doing it from a place downtown as it is cheaper than renting from the hotel. However if renting from the hotel is more convenient for you and you don't mind paying a bit more, they offer the service. Once again the staff was very nice, friendly and helpful. "

"🌿✨ 5-Star Experience at Azulik, Tulum ✨🌿 From the moment we arrived at Azulik, it felt like stepping into a serene, otherworldly paradise. The architecture is breathtaking, seamlessly blending with the jungle and ocean, offering some of the most stunning views I’ve ever experienced. Every corner invites peace and reflection. The restaurant experience was unforgettable — each dish was crafted like art, rich in flavor and beautifully presented. Dining surrounded by nature with the sounds of the sea made every meal magical. The staff were incredibly kind, attentive, and respectful of the peaceful, healing energy of the space. You truly feel cared for in every interaction. One of the things I appreciated most was the quietness and sense of calm — no TVs, no loud distractions — just nature, stillness, and intentional design that encourages you to slow down and reconnect. Azulik is more than just a hotel — it’s a cleansing, grounding experience for the mind, body, and soul. Pure magic. 🌺🌊🌙"