2/10 سيّئ للغاية
armin
مسافر برفقة العائلة
٢٥ فبراير ٢٠٢٦
عناصر لم تنل الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
Overall, this was a standard low budget hotel, which was fine, as we were there for the stock show and did not spend much time there. It was surface clean, they did not clean under furniture ECT, just the visible surfaces. They did not offer rooms to be cleaned unless asked for, which looking back is a blessing. Our real issue began when my Wife realized about 1-2 hours after we left, she left her i watch in the room. She called immediately and was placed on hold and ignored 3-4 times well over 15 minutes in duration. When I called the receptionist told me they did not find it and that it was relayed to my wife. I replied, "you never told her it was not found, hence the reason I am calling". I explained she left at 8 AM, Me and my daughter left at 8:30 and the watch was in the room and turned off at 8:53 its last ping on the Find App. I asked who had access to the room.
He stated that the manager the cleaning/maintenance crew and himself. I then asked if it was there after we left and that staff was the only other people with access and no other guest had checked in where is our watch? He then became very aggressive and asked if I was accusing him of stealing the watch, to which I stated yes unless you have a better explanation. He did not and became very hostile and asked if I expected him to pay for it, to which I replied no I expect you to do what is right and return the watch. His response was you will have to file a police report. I have filed one.
armin
أقام 3 ليالٍ في شهر فبراير عام 2026
