"The hotel needs renovation. Pools were dirty and not enough staff to keep clean. Beach area was rocky and not well kept. Worst is the fact that my kids’ room had 2 flying bugs and were not able to get a hold of the front desk to accommodate a room change. Beach Cafe food also is bad. Stay away if you can. Overall, very disappointing stay."

"The spa has not worked in over a month! please fix it. On the other hand i had Desiree check me in and she was so knowledgeable and friendly! keep up the good work Lady!"