"I did a reservation to stay for one night, was given the key fob, and it will not open the door to my room. I reported it to the front desk and was told that their key fobs don’t work and he would have to let me in to my room each time after I leave. When we walked over to the room, he originally placed me in when he opens the door the room was ransacked with bedsheets on the floor beds undone. At this point, I’m feeling uncomfortable. And asked for a refund. The front desk staff did try to make...

"Nos cambiaron de habitación sin avisar, esperamos por más de media hora porque no estaba la recepción, a la mañana siguiente no hubo el desayuno incluido y ni siquiera estaba la recepcionista no vuelvo a hospedarme"

"There could have been more options for breakfast"

"The staff was helpful and nice, the room was clean"