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"Front desk guy was less than helpful. We left a message that to add spouse to Room reservation. They never acknowledge the message.If they don’t like using Expedia for their reservations,they would never got my business."

"We loved the history and nostalgia of the entire hotel."

"I ask for towels and waited over 30 minutes and nothing I had no clean towels to shower after waiting that long call back and ask what’s wrong and apparently they forgot to tell housekeeping then that afternoon we left to see the city and when we got back the room wasn’t made I call the front desk and they told me that I had to request housekeeping in order to get service well no one told me that at checking then when I made it downstairs to check out, no apology just nothing"

"We really enjoyed our stay."

"Great breakfast...made to order omelets."

"A/c fan ran on high continuously. Kitchen faucet dripped. Remote that turned TV on was missing. Loved the location, but some maintenance was needed."

"Please provide good sheets. Sheets smells foul smell."

"Yes. They were very helpful and it was a great stay!"

"decent place to stay, staff helpful, shuttle to/from CVG convenient. only feedback is giant water fountain in lobby is so loud, made desire to hang out there for cup of coffee or dining at restaurant nearly intolerable. i feel sorry for staff who work in that area…definitely unneeded noise pollution."

"10/10 From check in to check out. I loved the room, the hotel was spotless and staff were wonderful. I would recommend again and I will definitely stay there again when I’m back in town."

"Love this hotel and stay there frequently"