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"Absolutely LOVED our stay! It was perfect definitely recommend this hotel"

"The room I stayed in was nice overall, but there were a couple issues that affected my experience. When I arrived, I was informed that there was no hot water due to a problem, which was disappointing. I do feel like the room should have been discounted because of that inconvenience. I also had a minor issue with the elevator it got stuck while I was going down from the 5th floor, but I was able to open the doors and take a different elevator, so it wasn’t a major hassle. Overall, not a bad...

"Everyone from the check-in to the checkout was done with professionalism, courtesy and friendliness. So helpful and knowledgeable, we have no complaints."

"For one of the best It lacks alot. The customer service agents at the font did not know much about the city. Also there is no market place to pick up water or any where to shop if you forgot anything"

"I had an unexpected trip out to Cincinnati because my elderly mother went to a trip and got sick and I had to fly out to get her. I took her to stay at this hotel for a day and a half while we waited for our flight to fly out, she rested recuperated and we went downstairs to the restaurant whenever we needed to eat it was absolutely lovely. It was a beautiful place to stay and we were so grateful for how kind and caring everyone on the staff was."

"LOVED the newness, very clean rooms, easily accessible to all of Louisville. In town for funeral, the low price and casino definitely lightened the load."

"Cleanliness and friendliest staff"

"Great staff and professional service provided."

"Room was not properly cleaned.And when we were going for the breakfast they denied about it. Saying it’s not included."

"Excellent location"

"Nice hotel"

"Very nice property and great location to downtown spots. Would stay here again."

"Clean and modern in great location. Roof top patio ambiance was lovely. The breakfast was great! Will be staying again."

"Habitación Limpia"

"Just a good experience within a classic hotel with great ambiance"

"I had 9 of my grandchildren and myself in a 2 bedroom king suite. There was space for everyone to sleep. I loved waking up and looking out at the water and Cincinnati. The kids enjoyed the pool."

"All employees were very friendly and helpful. Great location for the Reds game."

"room was dirty , shower and bathroom needed sanitation"

"The room was overall clean, but a bit old. It definitely did the function of what I needed for the night. The view out the window and on the deck was very nice. It was a rainy night so I didn’t get to utilize the porch, but if it was sunny, it would’ve been nice. There was an extremely annoying noise, though that sounded as though it was coming from the outside, but when you open the door, you realized it was coming from the air duct or something above the room. It almost sounded like someone...

"The carpet was so dirty in our room that you had to keep your shoes on or the bottom of your feet would get black, nasty"