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"Front desk were friendly, but restaurant staff were so rude! Treated us like we were an inconvenience! Walked across street to Joe's Crab Shack where food and service was amazing. Hallways in hotel smell very musty! Room was nice except it wouldnt let me adjust ac temp woke up sweating in that room. Next i stay in louisville definitely will be staying elsewhere! Need to clean better and teach staff some better customer service skills!"

"Hotel was beautiful and the restaurant did not disappoint. Would recommend and will probably repeat."

"Soon as we got there and checked into our room we check the bathroom and there was 3 big dead roaches in the bathtub"

"Very clean, well maintained. Great restaurants. Staff very helpful and friendly."

"Staff were very nice . No complaints"

"We love this place. Always clean. Friendly. Great breakfast. Big rooms"

"Very friendly people"

"Clean place.There is no elevator but the hotel was clean and worth the money"

"Great room, excellent staff, exceptional breakfast, very clean."

"Please provide good sheets. Sheets smells foul smell."

"Yes. They were very helpful and it was a great stay!"

"decent place to stay, staff helpful, shuttle to/from CVG convenient. only feedback is giant water fountain in lobby is so loud, made desire to hang out there for cup of coffee or dining at restaurant nearly intolerable. i feel sorry for staff who work in that area…definitely unneeded noise pollution."

"My room wasn't clean"

"10/10 From check in to check out. I loved the room, the hotel was spotless and staff were wonderful. I would recommend again and I will definitely stay there again when I’m back in town."