Find hotels near Ford World Headquarters, Detroit from SAR 322

"After I checked in and went to my room I looked over we everything it seems nice. However I kept hearing a dripping sound and it was a leak right above the hot tub. Staff switched me to another room everything seems great in here but now the fan on the heater won't go off. No biggie we unplugged it. The fireplace didn't work and we didn't have full sets of towels. The bed was GREAT I slept very well and the hot tub was amazing"

"Stinky sheets and shower. Dirty and wet carpet. Ok for the price"

"Hotel was out of garbage bags, had no pots or pans available to use in the room with a stove top"

"Good stay"

"Great place to stay with great amenities!"

"Air conditioning stopped working & was out"

"Close to Ford"

"V"

"The room was disgusting, bathroom not cleaned for multiple visits, mold in shower, red mildew in shower caulking, shower didn’t drain properly, ceiling leaking in hallway by door 4 black mold present on ceiling tiles, sprinkler head in room pouring water out all night on my very last night. Housekeeping never bothered to come and clean my shower. There was so much wrong with this room and hotel it’s not even funny. The last night after several visits to the front desk begging for something to be done the GM, Markkell Spencer literally came barging into my room at almost 1am. He said he didn’t know anyone was in there. Literally used his key and tried to bust in my room in the middle of the night. After standing in the hallway at 1am explaining all the reasons this was the hotel from hell I was promised a refund. He later went back on this saying he felt like a partial refund was enough and he didn’t know I was staying for multiple nights when he initially promised me a refund. He is unresponsive and doesn’t follow through. Markkell has absolutely no idea what’s going on in his hotel. Furthermore, hotels.com has no record of a partial refund either. He is incompetent and I am in immediate need of a REFUND!!!! I have pictures, videos and emails to support this, I just need someone with some sense to get in touch with me! Absolutely do not book here, the lobby is beautiful but a complete and total CATFISH! "