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"Very clean"

"Clean rooms! Attentive staff - very friendly & helpful. Morning breakfast was great with a variety of options. Convenient to restaurants, shopping & downtown Knoxville about 20 minutes away. Prices for the rooms were excellent. Well worth staying here for conventions or other activities."

"Everyone was very professional. Restaurant breakfast buffet was great. Very convenient when getting ready to fly, or coming back."

"Tiffany checked me in and was very helpful and kind. The only negative issue I had was no hot water in the shower."

"Our room for the first night had an air conditioner unit that rattled and when the compressor kicked in it was very loud like groaning. It also didn’t really cool the room down. We let front desk staff know the next morning that it needed to be looked at and the guy was extremely dismissive. All he did was write our room number (413) on a scrap of paper and went back to looking at his computer screen. When I asked whether anything would be done about it he let me know they had no maintenance...

"Clean and comfortable room. Very friendly and helpful staff"

"Always a good clean visit with no issues"

"Comfortable stay."

"The staff was very nice and picked us up late from the airport no problem. Convenient for a quick one night stay"

"The complimentary water, snacks and delicious cookies are such a nice bonus. All the staff so friendly. Coffee bar downstairs and breakfast really nice. Super clean with a mini kitchen was great."

"Room was not well cleaned, floor was filthy and in need of good vacuum cleaning. We discovered bed bugs in the corner of one bed and in the pull out couch. Horrified asked for another room on another floor as it was past time to get our kids to bed. Asked for a refund for the terrible experience and shocking bedbug exposure. We were reassigned to a 3rd floor room which was extremely hot but at least no bugs after thoroughly inspecting. The front desk told us the manager would reach out to us...

"Our experience here was absolutely what we were looking for . A little confusing with the doors . But all together a good ."

"This place was perfect! The staff was friendly, the room was clean, comfortable, and in excellent condition, and the entire process was effortless. I couldn’t be happier!"

"no pool"

"Great room and a great price!"