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"Great staff! So helpful. They made reservations for us."

"Excellent location, friendly staff, and clean rooms. Breakfast included is a big plus, and the quality is not compromised! It’s way above most complimentary breakfast places."

"5 min away from the old town; clean and a relatively spacious room, great view from the roof top bar. The shower might be difficult to get in or get out of. Small elevators, but I think that is typical in Swiss hotels. Overall, we enjoyed our stay at this hotel. "

"This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again. "

"Great location and fantastic staff! Hotel and rooms are very nice and updated. Only complaint is the quality of the bed (too soft) and pillows (too hard/lumpy)"

"Great property, but the staff is what made me submit a review. Antonia at the front desk made our two days in Zürich better than we could’ve imagined. She suggested restaurants and things to do and treated us with respect and care. I could tell she genuinely wanted us to enjoy our time, and that is incredibly valuable these days."

"This was a rather affordable place to stay, which is ideally located to the city center and had all the amenities necessary for a family, including parking secured behind a gate for a reasonable price. I would stay here again with my family. "

"The hotel’s location is incredibly convenient—right next to the train station and a Coop grocery store, which made getting around and picking up essentials very easy. The staff, including housekeeping, were friendly and welcoming throughout our stay. We also enjoyed the breakfast buffet; it offered a good variety and was a great start to the day. Overall, a comfortable and well-located stay in Lucerne. "

"Near the station with a view to the lake Very helpful and friendly staff Wheelchair friendly "