"Horrible"

"The recepcionist provided me the worst attention and service ever, the room didnt have blankets when we arrrive late night, the answer that I got was : I dont have any, its not my problem, tomorrow you need to ask in the reception. Consequence: kids sick next morning. Later, ask for some additional minutes for the check out, the answer was : not even a single minute. Finally my wife forgot a ring, we called back after 30 minutes, not even a single action despite of the explanation or where was...

"The rooms were pretty clean, but the entrance/hallway had a distinct odor. We forgot some beach towels in closet and the manager called to let us know. On our way back we said we could stop by for them. I called before heading that way and was told they should have the towels. This was not the case they tried to give us a different bag with someone else's things and at the end they didn't even have my towels."

"Phone was not working. Desk states that phone company has to come to repair or exchange the phone. Internet was so-so tv had fair amount of buffering. Hand cleaners in hallways were all empty."

"Could use some updating. And the showered look nasty and the curtains in the showers are absolutely horrible."

"The room was advertised on Trivago as a Wyndham property, when in fact when I arrived it was a La Segunda property. After a hard day's work, all I wanted was a hot shower and the shower was no more than a weak drizzle. After I got out of the shower, I laid on the bed to watch TV. The TV was broken and would not turn on. Two lamps in the bedroom were out. The mattress was soft and wimpy. Laying on the mattress, I felt like a hot dog in a hot dog bun. The continental breakfast consisted of a few...