10/10 Excellent
Kay A., Spring Branch, Texas USA
6 Jum. I, 2024
Liked: Cleanliness
Return to Florence
I returned to Florence for the 4th time with two adult daughters. We always try to stay in the historical district, second time near the Uffizzi. The apartment was immaculate, communication with Vivian was great..she always responded very quickly... only a couple of issues: for a 2 bath apartment only one 1/4 filled hand soap so we purchased another..in one bath maybe only 1/2 container of bath gel, the other bathroom had a very small container of shampoo I used as bath gel...we stayed 7 days so I felt they should have been more generous and I mentioned this to them as well.. the other issue lies with VRBO who we rented through..the apartment was advertised as suitable for 4 people, we were 3 but we were charged for an extra guest..VRBO said the charge could be removed by owner, owner said no...read your contract carefully... I think it's ridiculous to be charged the additional fee..it seems any number over 2 is considered extra and you pay 10$(?) per day for each person
Kay A.
Stayed 7 nights in Apr 2024